We don’t do formal usability testing. We build things we’re happy with and ship them. If things turn out to be truly terrible, we reconsider fixes, tweaks, and adjustments for the next cycle. We’ve found that shipping is the best way to get real answers — we don’t like setting up artificial environments. Real environments lead to real answers, and nothing’s more real than shipping.

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store