Quality talks from Interaction 19

Jason Mesut
13 min readFeb 9, 2020

--

I published a top 10 of my talks from Interaction 19, but there was so much good (and plenty of not so good) that I felt I needed to share and recognise more of the great efforts from people I saw.

Next 19

  • Liz Jackson — Empathy reifies disability stigmas
  • Nelly Ben Hayoun — Designing the impossible
  • Molly Wright Steenson — What we really mean when we say “ethics”
  • Vijay Chakravarthy — Design for meaningful growth
  • Don Norman — Empathy sucks
  • Shubham Banerjee — Innovating for Good: My experiments as a 12-year old innovator
  • Rewire your team — Neurodiversity
  • Roberta Tassi — The Design System for the Italian Government
  • Alok Nandi: Diversity: de-ambulation, monocultures, pluriverses
  • Andreas Markdalen — Democratization, Industrialization and Augmentation: Where Creativity and Design Craft is Going Next
  • Lauren Gibbons — Designing data for emotional experiences
  • Will Anderson & Karwa iNg — Below the iceberg
  • John Maeda — Makers vs Talkers
  • Kit Olinyk — Evil by Design
  • Anthony Paul — Envisioning Our Demise to Prevent Our Extinction
  • Sheryl Cababa — Trust, Transparency + Tarot Cards
  • Tatiana Toutikian — Near-Future Technology Plagues
  • Chris Avore — Scaling Emergent Design Leadership for Complex Teams, Organizations, and Markets
  • Ayse Birsel — Design the Life You Love

Liz Jackson — Empathy reifies disability stigmas

Description here

Liz hit the audience hard with the idea of bringing in expertise from those with disabilities more closely to the design process rather than the odd co-design session or research interview. She pulled no punches. Challenging our viewpoints on empathy, altruism and inclusion.

Pathological Altruism: The pursuit of promoting welfare of others but resulting in unanticipated harm
Liz critiques the inclusion-washing nature of the Nike ad with a disabled runner
Liz posed a challenge that the real stories can lose significance.

Molly Wright Steenson — What we really mean when we say “ethics”

Description here

Molly reviewed the growing interest around ethics in design, but raised concern of the efficacy of the many frameworks and tools that are emerging. A great primer before entering into the emotionally jarring world of design and tech ethics.

Rising ethics interest
Already getting overwhelming and we’re just starting
Companies investing in ethics, but not really being intentional enough to make the change

Vijay Chakravarthy — Design for meaningful growth

Description here

This talk came across a bit slow at first, but the pacing was clear and there is some nice framework thinking here that could be useful to reference for yor projects.

An odd looking diagram with new named stages built around ‘intention’
Not sure exactly how this works but it’s interesting nonetheless
This is where it gets more interesting as a framing tool

Don Norman — Empathy sucks

Description here

Don did his casual reflective styled talk with more interesting Q&A (make sure you get access to that on the video) challenging some sacred cows like empathy and helping developing countries.

He also got a smile out of me promoting the notion of curiosity over empathy, describing himself being very un-empathetic. Just ask his wife.

Shubham Banerjee — Innovating for Good: My experiments as a 12-year old innovator

It was great having such a smart and young individual on stage. He told a great story of his drive to develop a cheaper and better braille machine.

A great story indeed, and definitely a remarkable human. Something he played down with his takeaways at the end. And I felt this could have been a much shorter talk with a little less self-indulgence (I only say that given the reference to no ego). But still worth a watch if you ever feel that Milennials are lazy and entitled. We need more people like this — who drive change for the better.

A handsome intelligent young chap who started an amazing journey from when he was 12
In pursuit of a cheaper, better braille printer

Alok Nandi: Diversity: de-ambulation, monocultures, pluriverses

Description here

I’m conflicted on this one. In many typical frames of reference this wasn’t a good talk, but maybe we need more diversity in talk style. This was meandering (explicitly so), and abstract (once again deliberate) with loose frameworks upon frameworks. I think it would take longer to decode, but I include it to inspire some fresher thinking

A few shots of the slides — which when seen like this, maybe more sense than in the talk itself. At least for me.

Andreas Markdalen — Democratization, Industrialization and Augmentation: Where Creativity and Design Craft is Going Next

Description here

After so many frameworks and theory around AI, it was great to have the abstract illustrated with examples. We’re not philosophers folks. Use some design stuff in your presentations too maybe?

Anyway, this talk is full of references of AI-esque topics that affect what we design and how we might design

A great example of a static image and a video being fused together dynamically through AI

Lauren Gibbons — Designing data for emotional experiences

Description here

This was a fairly light talk with beautiful process and solution imagery around some projects Lauren worked on at ESI Design. Maybe we need more case studies like this. Aside from the nice imagery, Laura framed her thinking nicely around different aspects of the experience from space, to testing.

Interactive spaces for all ages
Digital chandelier
Ebay global intimacy
Nice framework for thinking through installations like these
Prototyping and testing the chandelier

Rewire your team

A great talk explaining the challenges of being autistic and how to nurture a neuro-diverse workplace

Roberta Tassi — The Design System for the Italian Government

A beautifully illustrated story about work to help improve the design practices and quality in the Italian government

Will Anderson & Karwa iNg — Below the iceberg

A nicely positioned talk about looking at the depth challenges and unintended consequences beneath the surface of the design work we do

John Maeda

A ramble through the world of a maker turned talker-maker. Nice but rambly.

He gave his phone number out to deal with questions and then didn’t answer any
Cute little sketches
More cute little sketches

Nelly Ben Hayoun — Designing the impossible

Description here

Nelly took us on a wild divergent rollercoaster tour of her work and some messages. It felt unstructured, random at times, and she had to practically had to be pulled off stage when she ran over. That aside, she was evidently a smart and prolific designer and protagonist with some envious achievements and initiatives that she is driving forwards.

No shit sherlock — definitely chaotic
I think we experienced this
The construct of a greek tragedy for design
A great initiative teaching in nihghtclubs

Kit Olinyk — Evil by Design

Description here

A reflection on the unintended and intended negative consequences of design work

Anthony Paul — Envisioning Our Demise to Prevent Our Extinction

Description here

Possibly the most audacious title of a talk but with some practical advice of planning for futures.

Nice concept video done with Teague (I think)

Sheryl Cababa — Trust, Transparency + Tarot Cards

Description here

Using a lot of pics of Jeff Goldblum and Jurassic Park references, Sheryl talked us through Artefact’s brilliant Tarot card frameworks for building better products. I managed to nab a set at the studio tour.

This was funny
The tarot cards
One of the (many)Jeff and Jurassic shots

Tatiana Toutikian — Near-Future Technology Plagues

Description here

Tatiana followed up her theatrical futures’ performance from Lyon with a little tour of more provocations for the near future and a new take on Dunne and Raby’s infamous list. She’s definitely one to watch.

Paying with your beauty — a more direct way to pay in the age of selfies, instagram promotions and shallow beauty as currency
Tracking the afterlife?
The old futures cone
Key takeaways
A build on Dunne & Raby’s critical design list

Chris Avore — Scaling Emergent Design Leadership for Complex Teams, Organizations, and Markets

Description here

Chris reflected on his and InVision’s research around design value, and also the changing nature of the world we are now living. He linked back to the closing keynote from Lyon to illustrate what new leadership should consider and build for. One to keep going back for.

A lot of starting Mondays
A framework for design maturity and the proportion of orgs that map to it
How to move between the stages of maturity

Ayse Birsel — Design the Life You Love

Description here

Ayse, an award winning designer told the story of how through her own anxiety when her agency was hit by the recession, she reinvented herself and found a way to design her own life. Now she does the same for others. I’d already bought her book in Portland a few days previously. One for the inspiration — press the buzzer!

--

--

Jason Mesut

I help people and organizations navigate their uncertain futures. Through coaching, futures, design and innovation consulting.