Quick Fix When Wyze Cam Stopped Working
When Wyze Cam Stopped Working, unplug the camera for about 30 seconds and plug it back in. Make sure the power adapter or cable is working completely fine. Try to connect the camera to some other power outlet.
Other reasons for Wyze cam errors could be a bad internet connection, wrong router settings, or the distance between the router and the camera.
Here is the complete guide to fixing the Wyze cam error.
Troubleshoot Wyze Cam Stopped Working Error
When Wyze Cam Stopped Working, here are the steps that can be tried to resolve the error. We suggest not trying advanced steps if you are not aware of anything. This may harm your Wyze camera.
- Check Router Settings
We will start troubleshooting the Wyze Cam Connection Failed error by checking its network connection.
Make sure the internet is working with good speed. Contact your internet service providers if you find anything wrong.
Almost most routers work with 2.4 GHz and 5 GHz. The Wyze camera should be connected to a 2.4 GHz network.
You can change it from the network settings.
2. Turn Off the MAC Filtering
Some settings on the router might be affecting the Wyze security camera to perform well. These settings are known as MAC filters.
We need to check whether these settings are disabled or not. Try these below-given steps:
- Open the web browser and enter the router’s IP address into the search bar.
- Enter the credentials to complete the login.
- Navigate to the MAC filtering option and select it. The other name for Mac Filtering might be “Network Filter”, this varies from router to router.
You will then find an option that will turn off the MAC filter completely. Once it will be done, see if the issue gets fixed or still Wyze Cam Not Working.
3. Power Recycle the Wyze Camera
This is one of the easiest steps of the whole process. Sometimes, power recycling is enough when Wyze Cam Stopped Working completely.
Power recycling will make your connection stable using the below-given steps:
- Remove the power plug of the Wyze camera from the power outlet.
- Wait for at least 30 seconds.
- Reinsert the power cable and see if the Wyze Cam Offline gets fixed or not.
If the issue still does not get fixed then try the next method.
4. Power Recycle the Router
A bad wifi connection might be responsible for why Wyze Cam Not Connecting anymore. Hence, recycle the router using the below-given steps:
- Turn off the router.
- Take out the power cable.
- Wait for at least 30 seconds.
- Reinsert the power cables and turn ON the router.
- Wait until it will not connect with the Wyze camera.
- Check if the connection issue gets resolved or not.
What Causes Wyze Cam to Go Offline?
Sometimes, the contact and motion sensors fall offline which might be responsible for the offline error. Power recycling the Wyze camera or minimizing the distance between the router and the Wyze camera may fix the error.
Conclusion
Last but not the least, make sure the power outlet is still working. A faulty outlet might be responsible for why Wyze Cam Stopped Working. In this guide, we have included a number of troubleshooting steps. If the issue still has not been fixed, ask our technicians to help you.