Developer, soccer player, mtn biker and musician.
Since they understand the product so well, they prefer to speak in features, which can mask the underlying problem. For example, an advanced IT user might ask for a preference setting that allows them to hide a feat…
…nd vocal group of power users who fooled the company into thinking they were gaining real traction. Also, power users rarely describe a problem, they usually ask for a specific solution.
…wn it”. This means that you eventually pay for all that code that lifted your initial productivity. So “free code” tends to be “free as in puppy” rather than “free as in beer”.