Over the last quarter, COVID-19 and all, telecom fraud continues to be a noticeable issue in the industry. It is a problem with business and personal phones, and with both TFTP (toll free traffic pumping) and robocalls.

We saw roughly 4% of all calls to our honeypot(A “honeypot” is a pool of numbers we use to attract, trace, and count TFTP calls.) being TFTP through the first 2 months of Q1. As we entered the last month of the quarter, nearing spring, we saw that traffic climb heavily and since then consistently be around 8% (double!) of the honeypot calls. April was an exception, with an average of 11.5% of all calls being TFTP, which fits the seasonal trends we have historically seen. …


This article was originally published on the Invoca blog

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photo by Maarten van den Heuvel on Unsplash

Are you tired of the random hang-up calls, bogus recorded calls about student loan offers, and “Betty” calling to help you verify your Google account? We are too, but they’re not just annoying to us and our customers. Robocalls and their evil twin toll-free traffic pumping cost call centers and other businesses millions of dollars per year in wasted telecom fees and sunk productivity. That’s why Invoca is involved in multiple initiatives including partnering with the FBI, FCC, government agencies and telecoms to stop call fraud.

What Call Fraud Means

Spam calls rose 108% in 2019, logging over 54 billion calls last year alone. These junk calls are casually referred to as “robocalls”, as they are usually automated. However, we see call fraud in two main buckets: robocalls and toll-free traffic pumping. …

About

Justin Bell

Manager, Production Support. Nearly a decade of telecom experience. Member of multiple telco groups as well as run leading Toll Free Traffic Pumping taskforce.

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