Agile Coach at Spotify, ex-ThoughtWorks, ex-CruiseControl
John Doerr says that an OKR “sanctions the ability to take risks”. In other words the problem being…
TLDR: Cross-training, floaters, and contractors should be used to absorb short-term demand. Hiring takes too long. Hiring should instead be based on longer-term demand.
All organisations have competing goals. For example, delivering results in the short term versus developing the capability of staff.