Is it a strategy problem, alignment problem, execution problem, or relationship problem?
Appropriate responses to different organisational problems.
A strategy problem is a “what is the right thing to do?” problem.
Appropriate responses to strategy problems include:
- gathering and mapping facts and information to understand context;
- learning relevant skills and patterns;
- various forms of analysis;
- various forms of ideation;
- various forms of simulating the future to gain foresight.
An alignment problem is a “shared understanding and buy-in” problem.
Appropriate responses to alignment problems include:
- understanding different interests and perspectives;
- various forms of individual and group communication;
- various forms of individual and group feedback sessions.
An execution problem is a “get the result” problem.
Appropriate responses to execution problems include:
- adjusting processes, structures, roles, and technology;
- improving or acquiring relevant skills;
- creative problem-solving.
A relationship problem is a “people aren’t getting along” problem.
Appropriate responses to relationship problems include:
- ensuring you don’t actually have an alignment or execution problem;
- various exercises to help people understand their different backgrounds, interests, strengths, and perspectives;
- having and facilitating 1:1 dialogue.