Jeremy ParsonsOn getting it wrongLike you, I’m guessing, I have mixed feelings about Apple. I love that it’s a company that wants to delight users. I hate that that wanting…Feb 21, 2015Feb 21, 2015
Jeremy ParsonsBrilliant Customer Service by DesignA lesson you should learn from StarbucksMar 17, 2014Mar 17, 2014
Jeremy ParsonsNottingham Outsiders: Florence BootThe design force behind Boots the ChemistOct 9, 2013Oct 9, 2013
Jeremy ParsonsSaving the whaleNokia-Microsoft is a potent mix, but so was Lotus-IBMSep 9, 2013Sep 9, 2013
Jeremy ParsonsSuccessful innovation feeds on storiesA lesson I learned from Stephen BeynonAug 21, 2013Aug 21, 2013
Jeremy ParsonsEntrepreneur or innovator?A lesson I learned from Andy Johnson-LairdAug 7, 2013Aug 7, 2013
Jeremy ParsonsMicrosoft must remember its history differentlyAn innovator’s dilemmaAug 2, 2013Aug 2, 2013