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The Best Way to Develop Your Small Business Team? Give Them as Much Responsibility as You (Not They) Think They Can Handle

As a business owner, you always want to hire ambitious employees. As a small business owner, that becomes even more critical. …


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Why More Isn’t Always Better For Small Businesses

When we first started our corporate events business, we jumped at every new lead that came in the door, hungry for revenue and resume building opportunities. This was great in the short term, because we didn’t have anything else competing for our time. But time is a precious resource, and one that is not renewable. As our company moved from start up mode into growth mode, our lead-chasing became a hard habit to break. After all, who wants to turn away business? And all of our clients loved us!

So certainly more loving clients is a good thing, right?

More of the right kind of clients is a good thing. The kind of clients that drain your resources — especially your time — and don’t provide the relative amount of profitability are a hindrance on your growth. And when you are growing fast, your time and your human capital are at a premium. Continued growth will depend on how well you steward these resources of time and human capital. …


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Is the Incentive Travel Industry Ready to #SayNotoSpec?

Zak Mroueh is the Founder of Zulu Alpha Kilo, a creative agency based in Toronto. Several years ago, he got fed up with doing spec work for clients — in the agency world this is creating entire ad campaigns to use in a pitch situation when trying to win a client. …

About

Jeff O'Hara

Jeff is an entrepreneur and hospitality industry expert. He has founded 10 companies and is the author of “Have Fun, Fight Back and Keep the Party Going”.

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