Jeff Blanchard – Medium

Jeff Blanchard

Published in

Collaborating in an Empty Room

Best Practices for Leading All-Remote Research Sessions, Synthesis Workshops, and Design Sprints

Jul 7, 2020

Playback from a Highland virtual Design Sprint, showing virtual stickies and dotted votes quickly moving across the screen.

Jul 7, 2020

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A 2-Minute Primer on Jobs to be Done

JTBD is a framework for understanding the progress people seek to make in their lives, & the inhibitors & motivators of making that…

Nov 5, 2019

Two researchers consult with each other. The table & walls around them are covered with sticky notes.

Nov 5, 2019

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10 Things to Anticipate When Starting a Digital Experience Strategy

Know who you’re serving. Plan for key deliverables. Embrace emergence.

Oct 9, 2019

Southern lights & Earth with the International Space Station in the foreground, antenna & arm of the station protruding.

Oct 9, 2019

Published in

A Map of Maps

The Product as a Viable Entity — Part 2 of 3

Sep 22, 2018

A Map of Maps

Sep 22, 2018

Published in

A Map of Maps

Mapping Context & Complexity — Part 1 of 3

Sep 18, 2018

A Map of Maps

Sep 18, 2018

Published in

Interfaces, Not Screens

How Designing for Accessibility Can Generate Innovations in User Experience

Mar 2, 2018

Interfaces, Not Screens

Mar 2, 2018

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The Kindling for Design isn’t Logic, it’s Data

I’m about to take a belated vacation next week, having worked through the summer and believing in that Chicagoan fashion that it would…

Sep 22, 2017

The Kindling for Design isn’t Logic, it’s Data

Sep 22, 2017

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The Delicate Balance between Normalization and Personalization

Airbnb is actively becoming more accessible as it scales, but is it still true to its original value prop of a more personal stay?

Jun 28, 2017

The Delicate Balance between Normalization and Personalization

Jun 28, 2017

Published in

Start with Something

Engaging Clients Early via Collaborative Prototyping

Apr 26, 2017

Start with *Something*

Apr 26, 2017

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When the Value Prop of Juice is Unclear

You may have heard by now that not all juicers are made equal. Some, it seems, are over-engineered after $120M in funding has to find a…

Apr 25, 2017

When the Value Prop of Juice is Unclear

Apr 25, 2017

Jeff Blanchard

Jeff Blanchard

Cultivator of design, social equality, & motorbike journeys. Exploring ways to create better human experiences. Design Director @ Highland Solutions

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