Picture this: You and your staff have spent the past several months collaborating with a branding design firm to revamp your organization’s logo, messaging, and communication tools, and the date you’ve set for proudly revealing it to the world is fast approaching.

A lot’s at stake. You’ve invested a great…

It happens all the time. In just about every meeting with every client there’s a point when words stop working as expected. You say one thing; your client hears another.

Miscommunication with clients is particularly frustrating because as branding designers we are in the business of communication. We pride ourselves…

Jeff Jimerson

Principal and Creative Director at Madison Ave. Collective

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