Despite his many sins, Kalanick might still have a job if Uber wasn’t losing customers.
Four Takes on Travis Kalanick’s Resignation
Hugh Forrest

Just FYI, Uber isn’t losing customers. The #DeleteUber thing was essentially based on a misinterpreted tweet — one sent 40 minutes after the planned taxi strike at JFK Airport was scheduled to end — and SherpaShare later reported that Uber’s traffic level experienced a blip for a couple of days before going back to normal.

While I’m certainly not defending either Kalanick or most of Uber’s actions as of late (most of all its purported theft of Waymo’s autonomous-vehicle IP), this particular incident isn’t one of their genuine “wrongs.” (I’d also note that Lyft continued ride-hail service to JFK the entire time as well.)

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