A careful observer of an organizational ecosystem can spot the product manager scurrying between meeting rooms, or ducking in and out of zoom calls. …

Grocery shopping could be so much better — This is a story of “What could have been?”: a product I helped build that excited customers, wowed investors, and showed tremendous engagement numbers, but ultimately fell victim to the startup grim reaper. I still see a tremendous hole in the grocery market that some dream grocer could be filling…

A musically inspired exercise for building empathy within organizations — A common question I seek to answer in much of my product strategy work is “How can we create a shared reality in this organization whereby most people understand 1) what we are trying to accomplish, 2) why priorities are set as they are, and 3) what their respective role…

Assessing market positioning through the eyes of your customers — There is an interesting cognitive bias known as “the curse of knowledge”, whereby someone with knowledge of a particular subject unknowingly assumes that others have the background to understand it. This phenomenon plays out all the time in life, but here I’ll focus on exploring its effect during an organization’s…

Exploring the grocery industry’s underappreciated user need — I’ve been working for online food startups for the last 5 years, a short time period in most industries, but a lifetime in the burgeoning online grocery world. …

“Elections belong to the people. It’s their decision. If they decide to turn their back on the fire and burn their behinds, then they will just have to sit on their blisters.” ―Abraham Lincoln The election is just days away on THIS COMING TUESDAY (Nov 6th)! In the current political…

An unconference approach to running productive team retreats — I thoroughly enjoy planning and facilitating team retreats. When done well, they are a rejuvenating time for team members to reflect on the previous few months, to plan what’s coming next, and to just straight up have some fun together. As a manager, I’ve found these retreats essential in keeping…

In the United States, most states require that you register to vote as a separate step from the actual act of voting. …

I was cleaning up an old hard drive recently and stumbled upon the video of an Ignite talk I gave almost 10 years ago. …