V. John EllaStagnating Labor Participation by American Males without a College Education — Soft Skills, Not…Two articles caught my attention recently. The first, “Against Happiness” (The Economist, September 24, 2016) describes how businesses seek…Oct 11, 2016Oct 11, 2016
V. John EllaWells Fargo Reflects Larger Practice of Relentless Cross-SellingThe recent scandal at Wells Fargo which resulted from the relentless pressure on low-paid, front-line tellers to cross-sell credit cards…Sep 20, 2016Sep 20, 2016
V. John EllaThese Days we are All Data Entry Specialists“If everyone would just take a few minutes to update their database each week…” We live in an age of Big Data, and Big Data has a voracious…Sep 19, 2016Sep 19, 2016