PinnedJenn Vande ZandeOn illness, hope, and the monsters who don't care if I (or you) dieThe average life span for a woman with MEN1 is 46.8 years. Soon I'll enter the 8th month of my 46th year, and I have MEN1.Jul 23, 2018Jul 23, 2018
Jenn Vande ZandeinSAP Innovation SpotlightSAP and Customer Experience: One Year After Announcing SAP C/4HANA — A Preview of CX Live 2019Alex Atzberger on where CRM is going, how customer experience will shape the future of commerce, and what a modern CX suite looks like.Apr 30, 2019Apr 30, 2019
Jenn Vande ZandeLast Stand of the Republic: A Direct Appeal to Governor SnyderCitizens of Michigan are left clinging to hope rather than trusting in the power of the Republic to stand. This should worry all Americans.Dec 10, 2018Dec 10, 2018
Jenn Vande ZandeinSAP Innovation SpotlightBrands: Stand for Something or Risk EverythingIt’s not enough for brands to say they stand for something — they must actually stand up for the values of their customers, or lose them.Sep 20, 2018Sep 20, 2018
Jenn Vande ZandeHope rising: The threads of humanity that tie us togetherThese small connections that we think are momentary or insignificant are actually the very threads that tie all of humanity together.Jul 31, 2018Jul 31, 2018
Jenn Vande ZandeinSAP Innovation SpotlightHold the door open: To achieve gender equality in the workplace, women must help womenHammer in one hand, holding the door open with the other. To achieve gender equality in the workplace, women must support other women.Jun 15, 2018Jun 15, 2018
Jenn Vande ZandeinSAP Innovation SpotlightFlying Solo: Star Wars quotes for the rebels among us“You’re after something. Is it revenge? Money? Or is it something else?” Celebrate Star Wars Day with some rebellious quotes.May 4, 2018May 4, 2018
Jenn Vande ZandeinSAP Innovation SpotlightThe Changing Salesforce: CallidusCloud Officially Part of SAPAlex Atzberger, President of SAP Hybris, announces that CallidusCloud is officially part of SAP.Apr 5, 2018Apr 5, 2018
Jenn Vande ZandeinSAP Innovation SpotlightShopping in The Digital Age: A Tale of Two Online Grocery ExperiencesHow did a grocery retailer lose a lifelong customer in the matter of an hour? (Hint: it’s all about the CX.)Mar 29, 20181Mar 29, 20181
Jenn Vande ZandeinSAP Innovation SpotlightRough Seas Ahead: If a Brand Has a Poor CX, 47 Percent of Consumers Will LeaveBrand loyalty was once the vessel that couldn’t be sunk, but 47% of consumers today report a poor CX leads to brand abandonment.Mar 9, 2018Mar 9, 2018
