By viewing these decisions through the lens of any platform at all, publishers are distracting themselves from what really matters: their readers. So why do many of us continue to fall prey to this misleading paradigm, and what can we do to change our approach?
Digital transformation in newsrooms means focusing on readers not platforms.
David Skok

This is something we try so hard to communicate to Hearken partners. We let them know the platform is just a way to make efficient having better relationships and interactions with readers. Not that the platform is the answer. It’s just a helpful part of real-life, non-technical relationship building.

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