Jen Cardelloinfidelity-designHow our Product Design Framework guides UX ResearchOur Product Design framework: Right Problem, Right Solution, Done Right5 min read·Feb 11, 2019----
Jen Cardelloinathenahealth designEstablishing a “Design Quality” metric to build design credibilityby Jen Cardello, Executive Director of Design Research / Head of DesignOps & Stacey Cunningham, Principal Design Researcher4 min read·Jun 15, 2018--2--2
Jen Cardelloinathenahealth designHow we approach DesignOps at athenahealthWe use a “systems-first” approach to scale design and research to support 200+ scrum teams in researching, designing, building, and testing…4 min read·Jun 15, 2018--1--1
Jen Cardelloinathenahealth designScaling User Research in an Agile R&D OrganizationIn order to scale research across 230 scrum teams, we have built tools and instruments that help teams conduct their own high-quality user…6 min read·Jun 15, 2018--1--1