Published infidelity-designHow our Product Design Framework guides UX ResearchOur Product Design framework: Right Problem, Right Solution, Done RightFeb 11, 2019A response icon1Feb 11, 2019A response icon1
Published inathenahealth designEstablishing a “Design Quality” metric to build design credibilityby Jen Cardello, Executive Director of Design Research / Head of DesignOps & Stacey Cunningham, Principal Design ResearcherJun 15, 2018A response icon2Jun 15, 2018A response icon2
Published inathenahealth designHow we approach DesignOps at athenahealthWe use a “systems-first” approach to scale design and research to support 200+ scrum teams in researching, designing, building, and testing…Jun 15, 2018A response icon1Jun 15, 2018A response icon1
Published inathenahealth designScaling User Research in an Agile R&D OrganizationIn order to scale research across 230 scrum teams, we have built tools and instruments that help teams conduct their own high-quality user…Jun 15, 2018A response icon1Jun 15, 2018A response icon1
