
…he same way, doesn’t matter if it’s a design project or a staffing challenge or a strategy attempt. I always make sure we have a defined problem (what are we trying to solve), determine if it’s an actual problem (how do we know this is a problem), uncover the landscape (how has this been solved before), determine scope and implications (when do we need results by and what are the consequences of time and resources), define metrics (how will we know if we’re successful), and so on.