How do I contact Azul Airlines

3 min readNov 6, 2023

When traveling with Azul Brazilian Airlines, it’s important to know how to get in touch with the airline’s customer service team for inquiries, reservations, and assistance. Azul Airlines offers various contact options to make your communication process convenient and efficient.

1. Call Azul Customer Service:

After booking your tickets, if you want to know more about the services and other privileges provided by the airline, you can call to contact 1–844–499–2985 customer service of Azul Airlines and speak to a representative. Follow these steps:

Call 1–844–499–2985
Press 1 to request reservations and rescheduling
Press 2 to request cancellation and refunds
Press 3 to request special assistance services
Press # to speak to an Azul Customer Service representative

Dialing 1–844–499–2985 is the most efficient way to contact Azul Brazilian Airlines customer service. These toll-free numbers provide you with quick and direct access to their support team, ensuring that you receive immediate assistance and solutions for your travel-related inquiries and concerns. When you need a swift response and reliable support, these numbers are your go-to choice for reaching Azul Brazilian Airlines.

2. Utilize Live Chat:

To get immediate assistance without making a call, you can use Azul Airlines’ live chat feature available on their official website. This is a 24/7 mode of communication where you can chat with a customer service representative to get instant help with your inquiries. Here’s how to use live chat:

Call 1–844–499–2985 or visit the official website of Azul Airlines
Click on the “Contact Us” tab
You will see the live chat icon in the corner of the page
Click on the live chat icon
A chat window will appear on the screen
Start your discussion by selecting the topic of your query in the chat window

3. Connect on Social Media:

For quick attention and assistance, you can use Azul Brazilian Airlines’ social media platforms. They respond promptly to messages sent through these platforms, mainly Facebook Messenger and Twitter.

4. Email Communication:

If you prefer written communication for non-urgent inquiries or requests, you can send an email to Azul Brazilian Airlines’ customer service team. You can find their official email address on their “Contact Us” page on the website.

5. Visit an Azul Ticket Office:

For face-to-face interactions, Azul Brazilian Airlines has physical ticket offices in various locations. You can visit these offices to speak with an airline representative in person.

6. Mailing Address:

If you have formal correspondence or documents to send to Azul Brazilian Airlines, you can use their official mailing address.

You can reach the Customer Relations Department at Azul Brazilian Airlines by calling +1 888 587 2985. Additionally, you have the option to contact us through our official website at http://www.voeazul.com.br/en/home or http://www.flyazul.com.

Please note that response times may vary depending on the method you choose. For urgent matters, phone and live chat are the fastest options, while email and social media may require a longer response time. Azul Brazilian Airlines is committed to providing excellent customer service, ensuring you receive the assistance you need for a pleasant and stress-free travel experience.