Image from Why You Should Design UX with Personality in Mind

This week: how Airbnb continues to nail it, why Microsoft design with personality in mind, service design and why it’s essential for your business, and how to analyse your user retention.

Here are the things I found interesting on the web this week.

Happy reading!
@jennybee

// SERVICE DESIGN THINGS

Amazon, Airbnb, and Asos are all investing in this one simple design idea

Image from The #1 Answer in Product: It Depends

This week: why you should create complicated personas, writing conversational language for bots, why design should not be invisible, is your maths good enough for a future in machine learning?

Here are the things I found interesting on the web this week.

Happy reading!
@jennybee

// PERSONA THINGS

Why you Should Create a Person, not Just a Persona

“The wonderful…

Image from 7 inexcusable yet common UX gaffes that make you look like a total…

This week: Google’s process for failure, free Tesla code for hackers, improve your prototyping skills, how to create a successful user feedback program.

Here are the things I found interesting on the web this week.

Happy reading!
@jennybee

// USER FEEDBACK THINGS

How we Created a Successful Weekly User Feedback Program

How this User Researcher created “a goldmine that…

Jenny Brown

UX & product development specialist based in Doha. Helping organisations in Qatar build brilliant products to change the world.

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