I didn’t have an education or job experience in the community building field. I just apply design thinking to these matters — thinking from the users’ point of view and that seems to have worked. :) This was first published on the Advice Column of my mailing list. …

Imagine you just finished a project with complex business requirements, user needs, data, and user research and achieved great results. After that success, you’re now looking for your next challenge. You can’t wait to talk about your design process and success to potential clients/employers! Not so quick. Remember that document…

Speaking at a conference has always been one of my career goals for a few reasons. After attending many events and learning from others, I want to give back to the tech/design communities. This goal challenges my notion that I’ll never be able to do it, and pushes me to…

In UX Design Across Cultures — Part 1, I discussed why businesses should address cultural differences when expanding into a new market, how culture affects UX, and how to design for international users. …

On May 2nd, I flew into Hong Kong from Taipei to join Hack Horizon—the first ever travel tech hackathon on a plane. 32 people were selected out of approximately 700 applications, judged based on talent, experience, passion, cultural fit and travel industry knowledge. Despite that most…

The Internet makes the world smaller. You can make money or gain users outside of your demographic with a digital product or service easier than a physical business. Global businesses such as Amazon, WeChat, Google, and Rocket Internet know the importance of localization when they expand into a new market. …

In 2013, I travelled to 8 countries, 16 cities while working in Singapore full-time. One weekend, I was enjoying delicious street food in Ho Chi Minh, in the next I was diving to see a ship wreck in Bali. I’ve walked on the white sand beach (as seen in The…

I came to Dublin on a whim to attend Web Summit after I received an invitation from the Women In Tech initiative. Since I had to give up my plans in Japan and Taiwan to go, I set some goals and plans to make this trip worthwhile. My goals were…

My first experience of a UX conference — Having missed the UXSG conference this year, I was really excited to attend UXMY in Kuala Lumpur, although I had to prepare a few sales meetings in exchange. (You can never wear too many hats in a startup right?) Although it was a short, one-day conference, I learned a lot. …