Jeremy GabryschWake up Healthcare. Voicemail is the Worst.Think about it. You call a company because you have an issue. After navigating through their Interactive Voice Response (IVR), you get to…Sep 21, 2020Sep 21, 2020
Jeremy GabryschThe Healthcare Experience Transformation We NeedImagine it is 2004 and you want to see the latest release (Napoleon Dynamite?) on DVD. You could go down to Blockbuster Video, who at that…Jun 10, 2020Jun 10, 2020
Jeremy GabryschPatients Love the New Normal… But Do Doctors?I spoke to doctors at a large practice in Texas recently. When “shelter-in-place” orders went into effect, they had to immediately pivot…May 20, 2020May 20, 2020
Jeremy GabryschWhy Testing Many People Without COVID is Exactly What We Need to Be DoingWe doctors like to be right. So when it comes to ordering tests, we may even be picky about on whom we order tests. When a test comes back…Apr 20, 2020Apr 20, 2020
Jeremy GabryschPerfect Tests Need Not be the Enemy of Good OnesTests are not always perfect. As doctors we know that well. In medical school, the concepts of sensitivity, specificity, positive…Apr 13, 2020Apr 13, 2020
Jeremy GabryschWe Were Flattening the Curve Before There Was a Curve to be FlattenedWhen we started our company four years ago, we had a simple, guiding principle. To keep people out of the ER, and provide them with quick…Mar 30, 2020Mar 30, 2020
