Why Great Customer Experience Should Be About Stewardship“Stewardship — it’s why we fight.”Feb 16, 2017Feb 16, 2017
How Batman Taught Me Everything I Ever Needed to Know About Guest ServiceI’m a nerd, a huge nerd and it’s a source of pride. One of my favorite things to discuss in great detail is Batman. When I was working as a…Aug 30, 2016Aug 30, 2016
