Part IV of a blog series about privacy, and how we can raise awareness through a universal privacy label.

Illustration by CLEVER°FRANKE

Our final phase of research consisted of compiling and analyzing pre-existing visual communication systems and privacy awareness products. The aim was to see what works best when communicating complex ideas such as privacy implications.

This post provides an overview of our design process in developing a visual, universal privacy language based on our research insights and ranking system.

Before delving into the design process of our universal privacy system, it’s important to revisit why we began this project in the first place. …


Part III of a blog series about privacy, and how we can raise awareness through a universal privacy label.

Illustration by CLEVER°FRANKE

After establishing a concrete understanding of the current state of privacy, why it matters, and how we can rank it in our previous two posts, our next phase of research was sparked by another question: how can we translate our privacy ranking system into an informative, aesthetically pleasing visual?

This post explores an overview of existing visual communication systems and our insights into them.

Everyday we’re unconsciously exposed to an endless amount of visual stimulation: signs, stickers, and more. On the internet, we experience the same, only digitally through pop-ups, advertisements, etc.


Part II of a blog series about privacy, and how we can raise awareness through a universal privacy label.

Illustration by CLEVER°FRANKE

After diving into why privacy today is problematic in our previous post, this article explores what privacy is, and how we rank it, in our mission to better inform people about data collection and privacy for our research program ‘Demystifying the Smart City’. We’ll be exploring our research on:

  • Why privacy is such a controversial term;
  • How experts have broken it down into conceptual taxonomies;
  • How we used our findings to create, and validate our own privacy ranking guidelines.

The seemingly simple term “privacy” is as deceitful as our perception of having it in today’s world.

Merriam-Webster defines privacy as…


Every time you commute to work, shop for groceries, browse the internet, or even stroll through the park, chances are you’ve revealed information like how probable you are to commit a crime, who you spend time with, your nervous walking behavior, and more. Curious to how and whom you’ve revealed this?

Part I of a blog series about privacy, and how we can raise awareness through a universal privacy label.

Illustration by CLEVER°FRANKE

As part of CLEVER°FRANKE’s UX Design team, we’re exploring this topic for our research program ‘Demystifying the Smart City’ within our initiative Sensor Lab. This foundation aims to link together different individuals in the community to redefine the possibilities of what smart technology is.

In our mission to discover new solutions, actively share knowledge, and push boundaries of what’s possible, we’re rethinking public spaces to better inform people about data collection and privacy.

As for how and to whom we reveal…


An exploration into building engaging Conversational User Interfaces.

Are you a Designer, Strategist, Product Manager, or anything in between interested in learning how chatbots can benefit people? Great, you’re at the right place!

This article is aimed at providing a foundational understanding of Conversational User Interfaces (CUIs) to help you deploy your own experimental pilot within the field. I’ll share my tips and tricks while walking you through the process of making my own chatbot. This article will cover:

  1. Getting Started
  2. A Brief History
  3. Skillset Prerequisite
  4. Building Your Foundation: Purpose, Persona, & Paths
  5. Bringing It To Life
  6. Testing & Revising
  7. In Conclusion
  8. TL;DR

1. Getting Started

As part of the UX…

Jeremy Raider

Design & UX Researcher | See my work at jeremyraider.com

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