I get so frustrated when I’m going through a trauma-related dysregulation and depersonalization experience, because nobody around me understands what is happening. But then, I realize, it’s something we never talk about. People like me, who have major depressive disorder, C-PTSD, and generalized anxiety disorder, never talk about our past…

(opinion piece; research article forthcoming) What Is ChatGPT? Chat GPT is an openAI that anyone can query to find information and do research (try it — a bunch of my engineer colleagues have, and we are shocked at what it can do, accurately). …

Jess Ingrassellino, EdD, is an Engineering Manager at HashiCorp. This article was orginally published on the Salesforce Engineering Blog in 2019. Supporting team members throughout their career journeys involves more than providing access to training or even providing great career advice. Learning experts agree that the best learning happens when…

I’ve spent the past twenty years learning hard lessons about feedback on the fly, and none of them were lessons I learned during my teacher training — even through my masters and doctoral studies. Yet, feedback has been proven as essential to both education and work life. Everyone needs to…

Educators always end up taking work home. I spent many nights and weekends grading worksheets, reading exit slips, and answering student e-mails about upcoming (and yes, past-due) work and projects. As a New York City public school music teacher, I had 50 students in each class, and 5 classes a…

I have spent the past many years overcoming some major hurdles induced in my mind by trauma. What trauma? I’ve always referred to it as childhood trauma, because it was from 17 years of living with two adults who had no idea how to be adults. I don’t say this…

Jess Ingrassellino, EdD, is the Director of Quality Engineering, Non-Profit and Education Clouds at Salesforce. Supporting team members throughout their career journeys involves more than providing access to training or even providing great career advice. Learning experts agree that the best learning happens when peers co-create learning and meaning together…

Jess Ingrassellino, EdD, is the Director of Quality Assurance for Salesforce’s Non-Profit and Education Clouds What do learning theories have to do with developing software for the best non-profit and educational CRM management tools in the world? Absolutely everything. …

There is no feeling on Earth like playing with an orchestra and being in the middle of a chord in your favorite pieces of music. …