Jeanette Fuccella – Medium

Jeanette Fuccella

Jeanette Fuccella
in
UX Collective

Building a framework for prioritizing user research

In September 2020 I joined Pendo.io as the first UX Researcher, with the goal of establishing user research as a separate discipline. I was…

6 min readDec 2, 2021

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The original 2x2 framework with two access: problem clarity and risk (of getting it wrong). High risk + low problem clarity = “Research Heavy”. High risk + high problem clarity = “Design Heavy”. Low risk + low problem clarity = “Research Light”. Low risk + high problem clarity = “Ship It and Measure”.

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Jeanette Fuccella

Hi Mark, Glad you found the article helpful!

Whenever I take on a big initiative, I try to build in mechanisms for measuring the effectiveness of that initiative - both for my own…

1 min readMar 28, 2021

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Jeanette Fuccella
in
LexisNexis Design

Managing a User Research Panel

An interview with Tiffany Stanfield, LexisNexis Global Research Panel Manager

7 min readJul 29, 2020

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Managing a User Research Panel

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Jeanette Fuccella
in
LexisNexis Design

Make the most of remote user research with these expert tips

If you’ve found yourself suddenly having to conduct user research while social distancing, our team of researchers might be able to help…

6 min readMar 25, 2020

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Make the most of remote user research with these expert tips

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Jeanette Fuccella
in
researchops-community

Democracy or Tyranny in UX Research… Is there a Middle Ground?

In the industry, democratization of UX Research typically refers to the systematic expansion of UX Research skills to individuals without…

2 min readMar 3, 2020

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Democracy or Tyranny in UX Research… Is there a Middle Ground?

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Jeanette Fuccella
in
Prototypr

Building a User Research Panel

In a previous post, Scaling UX Research for the Enterprise, I shared how our small-but-growing research team transitioned from operating…

8 min readJul 26, 2019

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Building a User Research Panel

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Jeanette Fuccella
in
Prototypr

In Defense of Inefficiency

In my organization we do UX Research + Data Science pretty well. This doesn’t seem like it should be a terribly controversial thing to say…

4 min readFeb 16, 2019

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In Defense of Inefficiency

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Jeanette Fuccella
in
LexisNexis Design

Scaling UX Research for the Enterprise

I joined LexisNexis just over two years ago, at a point when the company was making a renewed investment in user experience. In addition…

5 min readJan 24, 2019

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Illustration of people building a website

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Jeanette Fuccella

Jeanette Fuccella

Cultivating curiosity — in myself and others. Student of people, cultures, traditions & the intersection with technology.

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