Joe GonsalvesTips When Your Sales, Support & SuccessWhen 20% of inquiries take 80% of your Post Sale Management’s Time it’s time for a plan.May 24, 2016May 24, 2016
Joe GonsalvesIt’s Not the Finish Line, It’s The Starting LineBreaking news……hunter’s hunt and their desire to manage accounts after they close should be met with skepticism. And honestly that is okay…May 24, 2016May 24, 2016
Joe GonsalvesWhich Strategy Defines Your Customer Success?Through interviewing and a series of conversations with people in CS leadership I’ve come to the conclusion customer success has three…May 24, 2016May 24, 2016
Joe Gonsalves“The single biggest problem with communication is the illusion that it has taken place” — George…Somehow in the greatest technology bull market since tech 1.0 in the late 1990’s I have managed to find myself on an interview train making…Mar 3, 2016Mar 3, 2016
Joe GonsalvesHow I Used the Sharing Economy to Change CareersI just turned 36-years old and decided it was time to change careers…CRAP!Jan 10, 2015Jan 10, 2015