4 ways to effectively solve “iPhone is disabled, connect to iTunes”

Jian
4 min readJul 25, 2022

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After you have entered the wrong passcode to unlock the iPhone’s screen many times, you may find that your iPhone is locked and a message “iPhone is disabled” is displayed on the screen, and sometimes even “iPhone is disabled” Disabled, please try again in 1/5/15/60 minutes” or “iPhone disabled, connect to iTunes”.

Why is my iPhone disabled? You can find the answer in this tutorial. In addition, we will introduce various methods to unlock “disabled” iPhone 13/12/11/10/8/X/SE, come and try it.

Why was my iPhone disabled?

Typically, if you try to enter the wrong passcode multiple times, your iPhone will be disabled. This is a security protection for the iPhone, which can prevent someone from stealing your phone from logging into your device and stealing your personal privacy.

If you enter the wrong passcode 5 times in a row, your iPhone will be disabled for 1 minute. 7 times in a row is 5 minutes; 8 times is 15 minutes; 9 times is 60 minutes. If you enter the wrong passcode 10 times in a row, your iPhone is locked and the message “iPhone is disabled, connect to iTunes” appears on the screen.

Tip: If you have enabled the “Clear Data” option in “Touch ID & Passcode”, once you enter the wrong passcode 10 times, all data on your iPhone will be erased.

Quickly unlock a disabled iPhone with FonePaw iOS Unlocker
If your iPhone is disabled after you try to enter the wrong password for many times, a professional iPhone unlock tool can help you solve the problem of “disabled iPhone, connect to iTunes” very quickly.

Passvers iPhone Unlocker is a safe and fast iOS unlock tool, it can erase screen passcode (support to clear 4/6 digit passcode), Apple ID and Screen Time passcode from locked iPhone.

Notice:

When this software unlocks your iPhone, it wipes all data from your device and upgrades the system to the latest version.

If you have “Find My iPhone” enabled, you will need to reset the device with your Apple ID after unlocking it.

Step 1: Download and install FonePaw iOS Unlocker on your computer, launch the software.

Step 2: Click on the “Wipe Passcode” function.

Step 3: Select and download the firmware for your device, then tap Confirm Unlock Password

Video Tutorial: How to Fix “Disabled” iPhone with FonePaw iOS Unlocker

Reset a Disabled iPhone Using iTunes
If you are not in a hurry and have plenty of time, you can also reset your disabled iPhone through iTunes by following the message on the iPhone.

iPhone synced with iTunes

First, you need to turn off the Find feature in your iPhone. Go to Settings > Your Name > Find and disable Find My iPhone. If you cannot turn off this feature, please refer to the method described later.

Step 1: Open Finder or the latest version of iTunes.

Step 2: Connect iPhone to computer via USB cable. You may receive a prompt on your phone to provide your device password or “Trust this computer”, please follow the on-screen instructions.

Step 3: Find your device in Finder/iTunes on your computer and click “Summary” > “Restore iPhone”.

Step 4: Click “Resume” in the pop-up window, and then iTunes starts to reset the disabled iPhone. The device will automatically restart after the reset is complete, and you can set the phone as a new device if necessary.

iPhone not syncing with iTunes

Step 1: Shut down your iPhone.

Step 2: Connect your iPhone to your computer via a USB cable and press the appropriate button to put your iPhone into Recovery Mode.

iPhone 13/12 Pro Max/12/11 Pro Max/11/X/8: Press and hold the side power button

iPhone 7 or iPhone 7 Plus: Press and hold the side volume down button

iPhone 6s and earlier: Press and hold the Home button

Step 3: Find and select your device on Finder/iTunes on your computer, and the message “An error has occurred with your iPhone” will pop up on the software interface. Click “Reply” and iTunes will reset your iPhone.

Tip: Do not disconnect your iPhone from the computer during the reset process, the device will restart after the reset is complete.

Don’t want to use iTunes? Try FonePaw iOS System Repair
For most novice users, iTunes is indeed a bit difficult to use, after all, it was originally just a music store. If you want to reset your iPhone, FonePaw iOS System Repair may be a good choice. In addition to repairing “disabled” iPhones, this software can also solve iPhone white apples keep flashing, iPhone black screen, red screen and white screen and iPhone It is super practical for iOS system problems such as crashes.

Use iCloud’s Find feature to clear a disabled iPhone

If you have “Find My iPhone” enabled on your iPhone, you can “wipe” your device’s data and passcode remotely, and then you can unlock your iPhone.

Step 1: Sign in to your iCloud account

Visit icloud.com with your Apple ID and password (the one you use with iCloud, not your forgotten iPhone password).

Step 2: Remove your “disabled” iPhone device

Click Find My iPhone > All Devices and select the device you want to erase. Then click Clear and wait for the clearing to complete.

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