Hi Jonathan, I think writing it in this provocative style really gets in the way of what you really…
Greg Jeanneau

Hey Gregoire,

Thanks for taking the time to not just give a knee-jerk reaction.

My writing style is pretty blunt and lacks the subtlety many people would like.

Your summary is great but, if you read my other article “user research is overrated”, then you’ll see I’m also not a huge fan of the up-front research work.

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