Jonathan Courtney
Feb 25, 2017 · 1 min read

Hey Piet, the good news is i’m not worried about scaring clients away. Clients come to my company because of one thing: recommendations from other companies. And those recommendations come because we’ve helped them release successful products time and time again.

The ones I “scare away” with an article like this would likely get scared away on the first phonecall they have with me when I explain that we will not do up-front user research for them.

    Jonathan Courtney

    Written by

    Co-Founder of AJ&Smart, a Digital Product Design agency. Nerdy-looking Irish guy.

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