The term digital transformation has reached its sell-by date and we should stop using it. Here are ten reasons why. — 1. Vague and ill-defined The term has been thrown around so much that it has lost all meaning. It has become an overused and abused catch-all term to describe everything and anything to do with digital technology; from simple digitisation, through process digitalisation, to the complete overhaul of an organisation’s modus operandi and underlying…

An agreed vision and strategy is essential for AI success. — All articles in this series can be found here — Your AI Strategy and Roadmap A series of articles covering the key steps in developing and implementing an agreed AI strategy and action plan for…medium.com Introduction Ok, we have seen and helped to create the hype, trying to look cool by creating silly images and asking ChatGPT silly questions. We have read about the utopian future predicted by some AI ‘experts’; with others suggesting that the…

Understand the fundamentals of AI; what it is and what it’s not; the full range of potential applications for your business. — Summary The starting point in your organisation's AI journey is ‘to know your starting point’. Understand AI fundamentals; conduct a Sensemaking Evaluation and an Internal AI Readiness Audit. AI is not a single technology such as ChatGPT, but a collection of methods, algorithms, and tools that can be applied to a…

In a world of unprecedented change and digital disruption, tinkering is no longer an option. More radical, future-looking approaches are required. But with a tsunami of advice coming from different directions, it is becoming more and more difficult for leaders to stay current. The aim of our new Medium site…

Hype v Reality in Public Sector AI — Introduction Recently, I have been undertaking some research on the AI progress being made by public sector organisations. This reminded me of the strange case of Amelia and the need to distinguish between hype and reality when discussing AI. The Hype (Spin) In a blaze of publicity, Amelia was launched by Enfield Council in…

A worrying gap is emerging in the digital readiness of organisations for a volatile world. — Introduction Our recent online survey examined the future readiness of organisations for an increasingly volatile and digital world. Derived from the latest research and best-practice thinking in this area, five key areas were covered: Strategic Readiness OPC Dexterity (organisation, people and cultural readiness)

Undertake a Digital Mastery Assessment — an honest self-evaluation of your organisation’s digital readiness for a volatile world. — Introduction Toolkit 3 in our Future Ready series encourages you to undertake a Digital Mastery Assessment — an honest self-evaluation of your organisation’s readiness for the challenge of digital disruption and digitally supported transformation. Your Scope for Improvement Score (Digital), provides a strong foundation for developing a forward-thinking and forward-looking digital…

New research suggests that the sector remains totally unprepared for the challenges ahead. — Introduction In a previous post, we mentioned the existential threats facing Higher Education in an increasingly volatile and digital world. Especially with the recent exponential growth of Generative AI, the sector has reached a pivotal moment in its history. Since the publication of our previous post, worrying new research evidence has…

Building Future Readiness for an AI World. — Introduction I have been delivering Senior Executive and MBA programmes for over three decades — beginning with International Business & International Marketing then Customer Experience Management moving into the digital arena in the late 1990s. Over this period, digital has increasingly been embedded into the content and delivery method of my…