JindalXThe Future of Debt Collections: 5 Reasons to Embrace Digital SolutionsDebt collection, an important component of the financial industry, has seen major advancements. The growing trend of automation and…Jun 14Jun 14
JindalXImpact of Conversational AI and AI chatbots on Edtech industryWhen we think about technological advancements, edtech might not be the first thing that comes to mind. Edtech has become an essential tool…May 20May 20
JindalXFrom Frustration to Satisfaction: 5 Customer Experience Blunders and How to Fix ThemCustomer experience (CX) is no longer a buzzword; it’s the battleground where brands win or lose. In today’s hyper-connected world, the…Apr 30Apr 30
JindalXBusiness Process Services: Everything You Need to KnowIn the dynamic landscape of US /USA business, companies are constantly seeking ways to improve efficiency and focus on their core…Apr 25Apr 25
JindalXHow to Overcome Industry-Specific Challenges in BPO ServicesBusinesses in this dynamic world, BPO companies have emerged as an integral part of organizations worldwide. They help take on the non-core…Apr 25Apr 25
JindalX8 Successful BPO Benefits for Businesses of All SizesBPO companies use internal staffing to carry out important business operations known as business process outsourcing (BPO). Many companies…Apr 25Apr 25
JindalXAI In Customer Service: Balancing Automation and Human TouchPreserving the human element in customer service automation is a topic of rising discussion as we move closer to using AI for efficiency…Apr 25Apr 25
JindalXHow to Set Up a Call Center for Manufacturing IndustryA recent report by Forrester states that 73% of customers consider buying from businesses who value their time while taking good care of…Apr 24Apr 24
JindalXBuilding Consumer Trust Is the Long-Term Capital for The BFSI SectorCustomer trust is a key factor in many aspects, be it business, personal, familial, or professional. This idea easily transfers to the…Apr 17Apr 17
JindalXCall Center Metrics and KPIs to TrackCustomer experience (CX) reigns supreme with new technology advancements interrupting the market. Call centers, often the first point of…Apr 17Apr 17