Jane WonginLegal Design and InnovationLaunching a Coordinated Housing Law Referral SystemI am pleased to share some exciting new developments in our effort to unify the intake systems of legal aid nonprofits in the Bay Area. To…Aug 30, 2018Aug 30, 2018
Jane WonginLegal Design and InnovationA Design-Driven Pilot to Unify Legal Aid in the Bay AreaIn January, I wrote about the efforts of eight major legal aid nonprofits to unify the intake process for legal aid in the Bay Area into…Apr 2, 2018Apr 2, 2018
Jane WonginLegal Design and InnovationUnifying Legal Aid in the Bay AreaAnyone who has called the customer service department of a large corporation knows the frustration of waiting on hold, being shunted…Jan 6, 2018Jan 6, 2018