Jason Krigsfeld, former founder of Lua Technologies (exit to Life Biosciences Inc), has worked for over 10 years in SaaS and Customer Success, and Customer Experience. As a player/coach, manager, and advisor to private and publicly traded companies, Jason's learned to advocate for the User, while thinking like a founder! Jason currently works at Multiscale.Tech, an AI/ML platform speeding up Materials Science R&D by 10X, making research cheaper, with better more environmentally sustainable targets.