Jay KimProvide customers with what they want- when they need it {Customer Support}Customers seem to be mistaken about Customer Support. Its not your fault that it took hours to get on the phone with you, and its not your…Jul 14, 2017Jul 14, 2017
Jay KimThe blackhole effect [Customer Support]Blackholes once blazed with the power of a million suns. Or so we think. They are mysterious, never letting anything they absorb out, and…Jul 14, 2017Jul 14, 2017
Jay KimThe Solution to Customer Support[Companies]Having a great product does not necessitate the greatness of the company, it just allows it. With a great product, a great company is…Jul 14, 2017Jul 14, 2017