“Most Of Our Fitters Could Not Even Blow A Balloon”
This was the answer of the Technical Manager of an important European elevator company, when he was offered an interactive online course about Elevator Safety at Work for his technical personnel.
However, I have known and know many technicians who, regardless of their level of training, are keen on learning and improving.
We must take the blame, because from the Management, we haven’t been able to plan the training development of each one of our employees.
We have lived a time when, barring honourable exceptions, the devotion to the training of assembly and maintenance personnel has been limited to the strict minimum.
The higher complexity of technical tasks and the demand of other types of competencies requires us to devote time to this aspect, which is the basis of the very viability of our business project in the medium and long term.
In one of our recent articles, “Rethinking the Maintenance Service”, we talk about training as a general need.
However, we must go into detail and decide which competencies and, beyond that, which level of competencies we want for each one of our technicians. There are no master formulas, each company has to design its own path, according to how it wants to be recognized in the market. And each one working in the company needs its own plan.
Personally, I’ve been lucky to work in a company where the main responsibility of the Management Executives was the professional development of their team. Thanks to that, we grew as professionals and, therefore, so did the company.
Above all, we are people, projects in continuous development that must be cared for by the company. Let’s give attention and training, and we will receive in return commitment and loyalty.
