Jared M. Spool

Jared M. Spool

Thank you for encouraging my behavior! Founder of @UIE. Co-Founder of @CenterCentre. Exploring great user experiences & the wonders of United customer service.

Medium member since March 2017Editor of UIE Brain Sparks, UX Immersion: Interactions, User Interface 22, Creating a UX Strategy Playbook, and UX Advantage