Joanne SchofieldEditing someone else’s words: how to get context, quicklyIf you’ve got ‘content’, ‘copy’ or ‘editor’ in your job title, it’s likely that at some point you’ve been asked to look over someone else’s…Mar 4, 2018Mar 4, 2018
Joanne SchofieldGrating expectations: why we shouldn’t use time to set expectationsAverage or maximum completion times are often cited to introduce forms and surveys (like, ‘this survey should take no more than 10 minutes…Dec 6, 20171Dec 6, 20171
Joanne SchofieldDo you speak agile?Content designers pursue clarity and comprehension relentlessly. We do this so that anyone, no matter what their level of knowledge…Sep 21, 2017Sep 21, 2017
Joanne SchofieldUsing contractions could be making your writing inaccessibleContent designers decide what, how and where to write things based on evidence and research with users.Jun 21, 20171Jun 21, 20171