Travis Kalanick, Radical Transparency, and the Rise of Glass Box Brands.
David Mattin
17823

This is an absolutely fantastic read and very well written with great examples. Everyone is aware of the trend of companies lowering value but increasing price (take food for example: smaller packets, more watered down product, but higher price). I have always said that I’d much rather pay that little more and know I am getting a good product. It’s the same for all businesses and is highlighted here with the Uber/Juno comparison. If you’re getting a cheap product that seems too good to be true, chances are it is and that someone, somewhere is getting a raw deal. I’d much rather give my business to glassboxes and know that my money is going in the right direction.

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