Sr. UX manager at LinkedIn. Love design, passionate about user centric design, interaction and branding.
To make matters worse, the first mile of a product experience is increasingly neglected over time despite becoming more important over time. As your product reaches beyond early adopters, the first mile will need to be even simpler and acco…
…so covers how users engage with a product, whether it’s a website or app. It’s like a conversation. Navigation is a conversation. Because it doesn’t matter how good your site or app is if users can’t find their way around it.