

Product design generalist. Using sense-making, empathy, and design methods to drive quality, collaboration, and alignment. Design systems & UX @Contentful.
Even in evolved organizations, you’ll still find a strong pressure to just ship “new stuff”. New stuff is tangible. New features feel like progress. New stuff sells. Learning and experimentation is great, but it is not visible, and largely not understandable by non-product developers. “What do you mean a failed experiment was worthwhile?”
… easy-to-use, delightful product experience isn’t just something users want, it’s what they expect. Users don’t blame themselves anymore when they get stuck, they blame your company. Companies have gotten better and better at delivering great user experiences and no longer need to …
…e’s no secret sauce, but here are a few of the ways I’ve practiced getting and staying motivated:
Get started. The biggest hurdle is always the first step. Tasks always seem more daunting in the abstract. Once I start, I always feel a small sense of satisfaction in having broken the inertia and taken th…