UX & Product Designer
People who believe in NPS believe in something that doesn’t actually do what they want. NPS scores are the equivalent of a daily horoscope. There’s no science here, just faith.
e d…rible motivation, really. It means that the more desperate you are to get a job, the more you care. Someone’s level of desperation is a terrible lens through which to evaluate their qualifications and fit.
… a couple of executive “business owners.” Each had their own agenda on where the product should go. None of them were talking about their users.