Align// Part One of the Indy Res Way
Industrial Resolution has been solving problems and creating new possibilities with our clients for a long time now, nearly 10 years actually. We have a mantra, of sorts, that we follow with just about everything we get involved in:
Align. Define. Perform. Refine.
Today I want to write about the term Align.
To Align is to pour a cultural foundation of expectation from which all other decisions can be made.
I call it a “cultural foundation” because someone once told me that, despite what the dictionary says, a culture is distinguished from another culture, in part, merely by what sort of behavior it tolerates from its members.
We believe that the best way to create software is as part of a team. When we work with a new client, we call it partnering, because that is indicative of our cultural expectations of our clients. Wait, expectations of our clients? Aren’t we a service company?
Yes. As a service provider, we are here to serve our clients. It’s just that the clients we look to partner with have ambitious technological goals. A good analogy is that of mountaineering. If you want to get to the top of Mt. Washington, of course we can help you with that. The most effective way to your goal is to drive you up the road that is open in the summer time. It won’t cost you much either. In that case, our only expectation is that our client reasonably waits for the weather to clear.
But what if you have to go in the winter time and desire to traverse the entire Presidential Range in order to get there? Well, we can certainly still get you there, but now our expectations of you are quite different. People die climbing Mt. Washington in the winter because of the famously unstable weather conditions. We want to know things like: What gear do you have available? What is the relative quality of your gear? There is a big difference between a 30 degree sleeping bag and a 0 degree sleeping bag. . What is your level of fitness? What is your past winter hiking experience? Can you handle a rope? An ice axe? Crampons?
Sure, can drive to the top of Pike’s Peak and Mt. Washington, but as anyone who has climbed them can tell you, they shouldn’t be taken lightly. So, consider us a guide and partner.
however, creating unique solutions using complex and ever changing datasets, graphical and written content, while allow many many individuals to have unique permissions and autonomy to make decisions and affect that end solution, with software code, is in order to have a system of literal definitions and enforceable procedures in place that is effective, alignment is always necessary. Alignment provides the contextual relevance that will be the single largest cost saver in producing new software. To align with your developers is always more effective.
Industrial Resolution is a custom technology solutions provider. In agile software development, it’s easy for an engineer to pick up a user story or story task and jump into coding right away. You read the user story, you know how you’d do it. You make a plan. You get to work. Makes sense right? It depends. In our opinion, this will make sense only if you are aligned with your customer’s needs first.
At Indy Res, every one of our developers communicates regularly with our clients. We provide unparalleled access to the doer’s of the deeds. Our JR. Developers discuss their progress with corporate executives and technical point’s of contact on a regular and sometimes daily basis. It is that important to discuss the why.
Align. I believe that it’s the single most important factor in our operation for one reason alone and that is teamwork. We are utterly dependent upon teamwork. If we’re producing something, than we’re all on the same team, whether you’re one of our clients, employees, end product users, or vendors. Alignment is the factor that ensures success. Everything else in our mantra can be looked at as a practice a habit, a process, a task. But not alignment. Alignment is a mindset. It’s a relational disposition. It’s a way of life. And it’s at the beating heart of building better software.