When A Priority Is Not A Priority
In-house design departments, does this scenario with a hot demand but no budget sound familiar? A budget stall out can be an opportunity.
Client: Here’s what we’ve got to do. It’s a big deal. The executives are on board and this really needs to get done.
Design Team: Great. We really think we can help and this won’t be difficult. Our fee is going to be in the tens of thousands. What budget have you planned for this?
Client: That cost is a problem because the budget is small, in fact we have no specific budget. We just need to be creative to solve this.
This happens: the idea is solid, the need is apparent, the manager got buy-off from an executive. But when there’s no budget allocated it tells you that this manager’s priority isn’t really the organization’s priority.
This doesn’t have to stall out, it’s your team’s opportunity.
First, find out how to help that manager communicate their need to the executive so that it becomes a priority backed by budget. Help them see the value of what you’ll be doing for them.
Second, devise ways to split test (A/B test) their existing products/sites to give you stronger data that can support your proposal.
In the process of helping your client build a case you will move from being seen as a production shop to being seen as a strategic partner. Win win.