Medium Response #1 — Helpful/Hurtful Tech
COMS490 Sp16

While technology in communication makes life easier by streamlining the process of getting a hold of and delivering a message to a person, it can also hinder profound communication between individuals. Using technology to mediate communication can be a double-edged sword; platforms such as facetime and snapchat can make mediated communication more personal and playful, they add an air of authenticity and intimacy. On the other end of the spectrum, platforms such as texting and instagram can come off as inauthentic, as staged — sterile. Texting can be an efficient form of communication, but it also leaves much to be interpreted, which can be hurtful. Technology such as texting can also be a distraction, a deadly one. Texting while driving is a rampant issue among teen drivers that contributes to unnecessary deaths every year. Technology in communication can be a great thing as long as the user decides to pick the right platform to get their desired message across. For example, problems can be avoided and feelings saved by deciding to communicate via a phone call instead of text. An awareness of the limitations of technology in communication is key. Technology in communication can never fully compare to a face-to-face conversation. For example to deliver bad news a text would be highly inappropriate and impersonal, it should always be done face to face or by phone call. Technology in communication is not inherently bad, but bad habits can form by relying so heavily on it as our main form of communication and by doing so we lose something in the process. We lose that personal touch, that human connection.

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