Reflections on a UX conference dedicated to … Operations?

Last November, a small group from our Salesforce UX Operations team traveled to New York City to attend the 2018 DesignOps Summit. The purpose of this conference was to bring design leaders, program managers, and starry-eyed lovers of spreadsheets together in one place, to discuss the challenges of scaling and managing Design Operations. But there was just one catch …

DesignOps Summit, I know you’re here … somewhere.

What the heck is Design Operations, anyway? At Salesforce, we have a Operations team dedicated to helping our 250+ designers, researchers, and engineers “make work awesome, and make awesome work.”…

John Calhoun

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