Chapter 1. ‘How to run a business’ — ‘Think like a customer’. The End.
Why I owned a Macbook Pro for a day — and what it says to me about the future of Apple
John Risby

Thanks! That line made me laugh. Attitude reflects leadership. My daughter had problems with her new, top of the line iMac from the get go. After almost a year of failed repairs, they finally gave her a new machine. Apple is not a computer company anymore. They are a consumer electronics company.

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