Sep 4, 2018 · 1 min read
Great article Jon — would really like to follow-up on the last couple of points:
>>ITIL and how to cherry-pick the important bits but not allow it’s traditional approach to hamper agile, effective delivery
Integrating platforms into operational services i.e. allow teams to simply inform others of changes, incidents; without the need for heavy people process.<<
Looking forward to those articles!