I just returned mine last week. They have a dedicated phone number for Peggy sofas, so call WSGC and ask for the Furniture/Peggy Return phone number. Sorry I don’t have the number right now. (I’ll look it up later) But I have the agent who helped me: firstname.lastname@example.org Her name is Siobhan. She was very helpful. Good luck. It feels like we’ve all been through a war together.